Multiple Locations

Manage a restaurant group with multiple locations.

Overview

Multi-location support lets you:

• Manage all locations from one account
• Share items across locations or keep separate
• View analytics per location
• Generate location-specific QR codes

Setting Up Locations

Add First Location

Your account starts with one location (your main restaurant). To add more:

1. Navigate to Settings > Locations
2. Click Add Location
3. Enter location details:
   • Name (e.g., “Downtown”, “Mall Location”)
   • Address
   • Phone (optional)
4. Click Save

Location Details

Each location has:

• Name
• Address
• Contact information
• Operating hours (optional)
• QR code

Managing Locations

View All Locations

Navigate to Settings > Locations to see:

• All your locations
• Status (active/inactive)
• Item counts per location

Edit Location

1. Click on a location
2. Update details
3. Click Save

Deactivate Location

For closed or seasonal locations:

1. Click on the location
2. Toggle Active off
3. Location hidden from public

Items remain, but location not visible to diners.

Delete Location

Permanently remove:

1. Click on the location
2. Click Delete Location
3. Confirm deletion

Warning: Location-specific items become global or are deleted.

Switching Locations

In Dashboard

Switch context between locations:

1. Click location name in header
2. Select different location
3. Dashboard shows that location’s data

Global View

To see all locations:

1. Select All Locations from dropdown
2. See combined data
3. Some features aggregate, others list separately

Location-Specific Features

QR Codes

Each location gets unique QR code:

• Tracks scans per location
• Can have different branding
• Links to same menu or location-specific

Analytics

View data by location:

• Menu views per location
• Allergen filter usage
• Popular items
• Review ratings

Items

Items can be:

• Global - Available at all locations
• Location-Specific - Only at one location

See Location-Specific Items for details.

Team Access by Location

Current Behavior

Team members can access all locations.

Coming Soon

Location-restricted access:

• Assign members to specific locations
• Location Admin role
• Per-location permissions

Best Practices

Naming Conventions

Use clear, consistent names:

• “Downtown” not “Location 1”
• “Airport Terminal B” not “New One”
• Include identifier if needed

Organization

Group locations logically:

• By region
• By concept (if multiple concepts)
• By management structure

Consistency vs. Differentiation

Decide your approach:

• Shared menu - Same items everywhere, global items
• Unique menus - Different items per location
• Hybrid - Core items global, specials location-specific

Common Scenarios

New Location Opening

1. Add location in settings
2. Decide item strategy (global vs. specific)
3. Create location-specific items if needed
4. Generate and print QR code
5. Test before launch

Location Closing

1. Deactivate (or delete) location
2. Decide fate of location-specific items
3. Update team access if needed

Seasonal Location

1. Add location
2. Deactivate in off-season
3. Reactivate when reopening
4. Items and data preserved

Reporting

Per-Location Reports

Generate reports for specific locations:

• Menu views
• Allergen analytics
• Review summaries

Comparison Reports

Compare locations:

• Side-by-side metrics
• Performance benchmarks
• Trend comparison

Limits

Location limits by plan:

• Basic: 1 location
• Professional: 5 locations
• Enterprise: Unlimited

Contact sales for enterprise needs.