Exporting Reviews

Download and analyze your review data.

Export Options

Quick Export

Export all reviews quickly:

Navigate to Reviews
Click Export
Choose format (CSV or PDF)
Download file

Filtered Export

Export specific reviews:

Apply filters (date, rating, etc.)
Click Export Filtered
Only filtered reviews included

Export Formats

CSV

Spreadsheet-compatible format:

Opens in Excel, Google Sheets
Easy to analyze and manipulate
Good for data analysis

Columns included:

Review ID
Date/time submitted
Star rating
Comment text
Response text
Response date
Allergen filter used
Reviewer contact (if provided)

PDF

Print-ready document:

Formatted for reading
Good for sharing
Includes response status

JSON

Developer-friendly format:

For technical analysis
API integration
Custom processing

Export Contents

Standard Export

Includes:

All review details
Your responses
Basic metadata

Extended Export

Additional data:

Allergen feedback details
Device information
Session duration
Items viewed

Anonymous Export

Removes:

Reviewer contact info
IP addresses
Identifying details

Useful for sharing externally.

Scheduling Exports

Automatic Reports

Set up recurring exports:

Click Schedule Export
Choose frequency:
- Daily
- Weekly
- Monthly
Select format
Enter email recipients
Save

Report Contents

Scheduled reports include:

Reviews since last report
Summary statistics
Rating trends
Response rate

Using Exported Data

Analysis Ideas

What to look for:

Rating trends over time
Common themes in comments
Response rate impact
Allergen feedback patterns

Excel Analysis

Open CSV in Excel to:

Create pivot tables
Chart ratings over time
Filter by keywords
Calculate averages

Use exports for:

Management reporting
Team meetings
Marketing materials
Quality improvement

Data Privacy

Reviewer Privacy

Exports may contain:

Email addresses (if provided)
Contact information
Personal details

Handle responsibly:

Limit access
Secure storage
Delete when not needed

Compliance

Ensure exports comply with:

Your privacy policy
Local data regulations
GDPR (if applicable)
CCPA (if applicable)

Export Limitations

File Size

Large exports may be split:

Over 10,000 reviews = multiple files
Downloads as ZIP

Historical Data

Exports include data based on retention settings:

If retention is 1 year, only 1 year exported
Check retention settings for full history

Rate Limits

Export frequency limits:

10 exports per hour
Contact support for bulk needs