Location-Specific Items

Manage items that are available at specific locations versus all locations.

Understanding Item Scope

Global Items

Available at all locations:

• Appear on every location’s menu
• Single source of truth
• Edit once, update everywhere

Best for:

• Core menu items
• Standard offerings
• Brand-wide dishes

Location-Specific Items

Available at one location only:

• Appear only at assigned location
• Independent from other locations
• Location can have unique offerings

Best for:

• Local specials
• Location-exclusive items
• Test items
• Regional variations

Setting Item Scope

When Creating Items

1. Click New Item
2. In the form, find Availability
3. Choose:
   • All Locations (Global)
   • [Location Name] (Specific)
4. Complete item details
5. Save

When Importing Items

During import:

1. Choose scope before uploading
2. Global Items - Available everywhere
3. [Location Name] - Only at that location

Changing Existing Items

1. Open the item
2. Find Availability setting
3. Change scope
4. Save

Note: Changing from specific to global makes item available everywhere.

Viewing Items by Location

Filter by Location

In the items table:

1. Click Location filter
2. Select a location
3. See items available at that location
4. Includes global items + location-specific

See Item Scope

Items display their scope:

• 🌍 Globe icon = Global
• 📍 Pin icon = Location-specific
• Location name shown for specific items

Managing Multiple Locations

Same Menu Everywhere

If all locations have identical menus:

• Make all items global
• Edit once, updates everywhere
• Simpler management

Different Menus Per Location

If each location has unique menu:

• Make items location-specific
• Manage each location’s items separately
• More work, more flexibility

Hybrid Approach

Mix of both:

• Core items are global
• Specials are location-specific
• Balance consistency and flexibility

Scenarios

Location-Exclusive Special

Create an item only for Downtown:

1. Create new item
2. Set scope to “Downtown”
3. Save
4. Only appears on Downtown menu

Promote Special to All Locations

Item doing well at one location:

1. Open the item
2. Change scope to “All Locations”
3. Save
4. Now available everywhere

Test New Item at One Location

Testing before full rollout:

1. Create item at test location
2. Monitor performance
3. If successful, change to global
4. If not, delete or keep local

Regional Variation

Same dish, different recipe by region:

1. Create separate items for each location
2. Same name, different ingredients
3. Each location has its own version

Allergens Across Locations

Global Item Allergens

Allergens set once, apply everywhere:

• Change once, updates all locations
• Consistent allergen information

Location-Specific Allergens

Each location’s items have own allergens:

• Can differ by location
• Useful for regional variations
• Manage separately

Analytics by Scope

Global Item Analytics

See performance across all locations:

• Total views
• Views per location
• Comparison

Location Item Analytics

Analytics for that location only:

• No cross-location data
• Specific to where item exists

Best Practices

When to Use Global

• Standard menu items
• Brand signatures
• Items that must be consistent
• Things you don’t want to manage separately

When to Use Location-Specific

• Local specials
• Regional dishes
• Test items
• Seasonal offerings at specific locations

Naming Conventions

For similar items at different locations:

• Global: “Signature Burger”
• Location: “Downtown Special Burger” or “Airport Quick Bite”

Avoid confusion between similar items.

Common Questions

Can I have different prices per location? Currently, pricing is set per item. For different prices, create location-specific items.

What happens if I delete a location? Location-specific items can be converted to global or deleted.

Can an item be at multiple (but not all) locations? Not currently. Items are either global or single-location. For partial availability, use multiple location-specific items.

How do combos work with location items? Combos can include global and location-specific items. The combo inherits the most restrictive scope.