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QR CodesTracking Scans

Tracking Scans

Monitor QR code performance and understand how diners access your menu.

Scan Analytics Overview

Navigate to QR Code > Analytics or view from the main dashboard.

Key Metrics

MetricDescription
Total ScansAll-time scan count
Today’s ScansScans in current day
Unique ScannersIndividual devices
Scan RateScans per table/day

Per-Code Tracking

Viewing Individual Codes

  1. Navigate to QR Code
  2. Click on any code
  3. View that code’s statistics

Code Comparison

Compare codes side-by-side:

  • Which placement works best?
  • Campaign performance
  • Location comparison

Time-Based Analysis

Daily Patterns

See when scans happen:

6am-10am: ████ 15% 10am-2pm: ██████████ 35% 2pm-6pm: ████████ 28% 6pm-10pm: █████ 18% 10pm-2am: █ 4%

Day of Week

Mon: ████████ 16% Tue: ████████ 15% Wed: ████████ 14% Thu: ████████ 15% Fri: █████████ 18% Sat: █████████ 12% Sun: ████████ 10%

Track week-over-week and month-over-month:

  • Growth trends
  • Seasonal patterns
  • Impact of changes

Attribution Tracking

Source Tracking

If you create multiple codes:

Code NameScans% of Total
Table Tents45045%
Counter Display23023%
Window Sign18018%
Social Media14014%

Campaign Tracking

Track marketing campaigns:

  1. Create dedicated code for campaign
  2. Use in marketing materials
  3. Monitor scans attributed to campaign

UTM Parameters

For digital tracking, add UTM parameters:

yourmenu.atlee.app?utm_source=instagram&utm_campaign=spring

View campaign breakdown in analytics.

Location Tracking

Multi-Location

If you have multiple locations:

All Locations: 1,000 scans ├── Downtown: 450 (45%) ├── Mall: 350 (35%) └── Airport: 200 (20%)

Per-Location Insights

Each location shows:

  • Scan volume
  • Peak times
  • Device types
  • Trends

Engagement Metrics

Beyond Just Scans

Track what happens after scanning:

MetricDescription
Session DurationTime spent on menu
Items ViewedNumber of items seen
Filter UsageDid they filter allergens?
Bounce RateLeft without viewing items

Engagement Funnel

Scans: 1,000 ├── Viewed Menu: 950 (95%) ├── Viewed Item: 720 (72%) ├── Used Filter: 280 (28%) └── Flagged Item: 5 (0.5%)

Reports

Generate Reports

  1. Navigate to QR Code > Analytics
  2. Select date range
  3. Choose metrics to include
  4. Click Export

Report Types

ReportContents
SummaryKey metrics overview
DetailedAll data points
ComparisonPeriod-over-period
CampaignMarketing attribution

Scheduled Reports

Set up automatic reports:

  1. Click Schedule Report
  2. Choose frequency
  3. Select metrics
  4. Enter recipients
  5. Save

Using the Data

Optimize Placement

Based on scan data:

  • High scans → Keep placement
  • Low scans → Try new location
  • Inconsistent → Check for issues

Marketing Decisions

Campaign performing well?

  • Increase investment
  • Expand to similar channels

Campaign underperforming?

  • Adjust messaging
  • Try different placement
  • Consider ending campaign

Operational Insights

Peak scan times suggest:

  • When diners arrive
  • Popular dining times
  • Staffing needs

Integration

Export Options

Export data for analysis:

  • CSV for spreadsheets
  • JSON for developers
  • PDF for reports

API Access

Programmatic access available:

  • Real-time scan counts
  • Historical data
  • Webhook notifications

See API Access for details.

Best Practices

  1. Check weekly - Monitor trends
  2. Compare codes - Find best placements
  3. Track campaigns - Measure marketing ROI
  4. Act on data - Don’t just collect it
  5. Set goals - Target scan numbers
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