Tracking Scans
Monitor QR code performance and understand how diners access your menu.
Scan Analytics Overview
Navigate to QR Code > Analytics or view from the main dashboard.
Key Metrics
| Metric | Description |
|---|---|
| Total Scans | All-time scan count |
| Today’s Scans | Scans in current day |
| Unique Scanners | Individual devices |
| Scan Rate | Scans per table/day |
Per-Code Tracking
Viewing Individual Codes
- Navigate to QR Code
- Click on any code
- View that code’s statistics
Code Comparison
Compare codes side-by-side:
- Which placement works best?
- Campaign performance
- Location comparison
Time-Based Analysis
Daily Patterns
See when scans happen:
6am-10am: ████ 15%
10am-2pm: ██████████ 35%
2pm-6pm: ████████ 28%
6pm-10pm: █████ 18%
10pm-2am: █ 4%Day of Week
Mon: ████████ 16%
Tue: ████████ 15%
Wed: ████████ 14%
Thu: ████████ 15%
Fri: █████████ 18%
Sat: █████████ 12%
Sun: ████████ 10%Trends Over Time
Track week-over-week and month-over-month:
- Growth trends
- Seasonal patterns
- Impact of changes
Attribution Tracking
Source Tracking
If you create multiple codes:
| Code Name | Scans | % of Total |
|---|---|---|
| Table Tents | 450 | 45% |
| Counter Display | 230 | 23% |
| Window Sign | 180 | 18% |
| Social Media | 140 | 14% |
Campaign Tracking
Track marketing campaigns:
- Create dedicated code for campaign
- Use in marketing materials
- Monitor scans attributed to campaign
UTM Parameters
For digital tracking, add UTM parameters:
yourmenu.atlee.app?utm_source=instagram&utm_campaign=springView campaign breakdown in analytics.
Location Tracking
Multi-Location
If you have multiple locations:
All Locations: 1,000 scans
├── Downtown: 450 (45%)
├── Mall: 350 (35%)
└── Airport: 200 (20%)Per-Location Insights
Each location shows:
- Scan volume
- Peak times
- Device types
- Trends
Engagement Metrics
Beyond Just Scans
Track what happens after scanning:
| Metric | Description |
|---|---|
| Session Duration | Time spent on menu |
| Items Viewed | Number of items seen |
| Filter Usage | Did they filter allergens? |
| Bounce Rate | Left without viewing items |
Engagement Funnel
Scans: 1,000
├── Viewed Menu: 950 (95%)
├── Viewed Item: 720 (72%)
├── Used Filter: 280 (28%)
└── Flagged Item: 5 (0.5%)Reports
Generate Reports
- Navigate to QR Code > Analytics
- Select date range
- Choose metrics to include
- Click Export
Report Types
| Report | Contents |
|---|---|
| Summary | Key metrics overview |
| Detailed | All data points |
| Comparison | Period-over-period |
| Campaign | Marketing attribution |
Scheduled Reports
Set up automatic reports:
- Click Schedule Report
- Choose frequency
- Select metrics
- Enter recipients
- Save
Using the Data
Optimize Placement
Based on scan data:
- High scans → Keep placement
- Low scans → Try new location
- Inconsistent → Check for issues
Marketing Decisions
Campaign performing well?
- Increase investment
- Expand to similar channels
Campaign underperforming?
- Adjust messaging
- Try different placement
- Consider ending campaign
Operational Insights
Peak scan times suggest:
- When diners arrive
- Popular dining times
- Staffing needs
Integration
Export Options
Export data for analysis:
- CSV for spreadsheets
- JSON for developers
- PDF for reports
API Access
Programmatic access available:
- Real-time scan counts
- Historical data
- Webhook notifications
See API Access for details.
Best Practices
- Check weekly - Monitor trends
- Compare codes - Find best placements
- Track campaigns - Measure marketing ROI
- Act on data - Don’t just collect it
- Set goals - Target scan numbers
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