Public Display

Understand how diners see and interact with allergen information on your public menu.

Diner Experience

When diners view your menu, they can:

See allergen badges on each item
Filter items by allergens to avoid
View detailed allergen information
Flag potential inaccuracies

Allergen Badges

Badge Display

Items show colored badges:

State	Display	Meaning
Contains	Red badge	Has this allergen
Safe	Green badge	Verified safe
Unconfirmed	Gray/hidden	Not verified

Badge Placement

Badges appear:

Next to item name in list view
Below description in detail view
In filter results summary

Badge Overflow

When items have many allergens:

First 3-4 badges shown
“+N more” indicator for additional
Tap to see full list

Allergen Filter

How Diners Filter

Tap the Filter button on the menu
Select allergens to avoid
Menu updates to show safe options
Flagged items display warnings

Filter Modes

Diners can choose filtering strictness:

Mode	Behavior
Strict	Only show items marked Safe
Standard	Show Safe items, warn on Unconfirmed
Basic	Hide Contains, show everything else

Filter Results

After filtering:

Safe items - Highlighted, shown prominently
Contains items - Hidden or marked with warning
Unconfirmed items - Shown with “unverified” note

Item Detail View

When diners tap an item, they see:

Allergen Section

Full allergen breakdown:


Allergens:
✓ Safe for: Peanuts, Tree Nuts, Shellfish
⚠ Contains: Milk, Wheat
? Unconfirmed: Sesame, Soy

Ingredients List

If you’ve added ingredients:


Ingredients: flour, butter, sugar, eggs, vanilla

Allergen Notes

Any notes you’ve added:


Note: Prepared in a facility that also processes peanuts.

Flagging Items

How Diners Flag

Tap the flag icon on any item
Select the allergen in question
Choose suggested correction
Add optional notes
Submit flag

What Diners See After Flagging

Confirmation message
“Thank you for helping improve accuracy”
Option to provide contact info

Flag Visibility

Flags are not visible to other diners. Only you see flags in the dashboard.

Combo & Variant Display

Combo Allergens

Combos show allergens from ALL possible options:


Family Meal
Contains: Milk, Wheat, Eggs, Shellfish

Note: Allergens shown for all possible choices.
Your selection may contain fewer allergens.

Variant Allergens

Variants show:

Parent item’s combined allergens
Per-option allergens when selected


Pizza
Contains: Milk, Wheat

Your selection (Veggie):
Contains: Milk, Wheat
Safe for: Eggs, Shellfish

Unconfirmed Handling

Default Display

Unconfirmed allergens display as:

Not marked as safe
Neutral indicator
“Unverified” label

Diner Expectations

Diners should understand:

Unconfirmed ≠ Safe
Ask staff if uncertain
Err on side of caution

Messaging

Your menu shows:

Items marked “Unconfirmed” have not been verified for this allergen. Please ask your server for more information.

Mobile Experience

Responsive Design

Allergen display optimizes for mobile:

Badge icons scale appropriately
Filter is easily accessible
Detail view scrolls smoothly

Accessibility

Screen reader support for badges
High contrast color options
Text labels available for icons

Customization

What You Control

In Allergens > Settings, configure:

Option	Description
Badge Style	Icons, text, or both
Color Scheme	Standard or high contrast
Show Unconfirmed	Display or hide unverified
Filter Default	Default strictness mode

What You Don’t Control

These are fixed for consistency:

Badge meanings (red=contains, green=safe)
Filter functionality
Flag submission process

Best Practices

Maximize Clarity

Verify thoroughly - Fewer unconfirmed items
Add ingredients - Diners appreciate transparency
Use notes - Explain cross-contamination risks
Keep updated - Recipe changes = allergen updates

Support Diners

Train staff - They answer allergen questions
Respond to flags - Shows you care about accuracy
Provide alternatives - Help diners find safe options

Common Questions from Diners

“What does Unconfirmed mean?” We haven’t verified this allergen status. Please ask your server.

“Is [item] safe for me?” Check the allergen section on the item. If it shows Safe for your allergen, it’s been verified. If uncertain, ask staff.

“I think this information is wrong.” Please use the flag feature to let us know. We review all flags within 24 hours.

“Can you make this without [allergen]?” Ask your server about modifications. Our allergen info reflects standard preparation.

Troubleshooting

”Badges not showing”

Check that:

Item has been published
Allergens have been marked
Display settings aren’t hiding badges

”Filter not working”

Verify that:

Items have allergen data
Filter mode matches expectations
Page has fully loaded

”Diner can’t submit flag”

Ensure:

Flagging is enabled in settings
Item is on the public menu
Connection is stable